“The feedback in our meeting was very positive.
From the Skippers point of view, we are very impressed with the bed and service provided by Bakare. Good communications and customer care demonstrated throughout, from initial enquiry to bringing along a sample bed to see how it would fit into our confined space on the boat, and then through processing our order and delivery and installation.
“They praised it for the ability to use it as a rise and fall “changing table” right next to the washing / showering facility on the boat, and importantly in private in the bedroom rather than using the settee in the galley as they had done last time. Using the rise and fall facility made it more convenient and very easy to use.”
Our only criticism is that it was suggested a delivery may be possible in less than normal excpected delivery of 12 weeks, but this was not achieved. It took longer than we would have liked to get the order process started, although we understand these days you need firm commitment before placing an order. It didn’t cause us enormous problem as we learned of this in advance and made alternate arrangements. Suggest caution in promising shorter delivery times when manufacturing is done elsewhere.
All of the families who have visited the boat since we installed the bed, who would benefit by the availability of such a bed, have all also been very positive. The carer and family of a 15 year old who was confined to a wheelchair visited the boat on just a day trip. They came last year with the bedroom and bed before we made alterations and installed the Bakare Bed. They praised it for the ability to use it as a rise and fall “changing table” right next to the washing / showering facility on the boat, and importantly in private in the bedroom rather than using the settee in the galley as they had done last time. Using the rise and fall facility made it more convenient and very easy to use.
“This is like the bed we have at home and it’s great that we have provided this facility” Mr & Mrs S from near Preston
Another family with a child suffering from cerebral palsey made great use of the bed. They loved the fact that the bed could lower to an easy level to get the child in and out of bed. Side rails that can be lifted and dropped made it easier to lift the child into bed. The child was unable to lie flat and so being able to raise the head end made for a more comfortable sleep for the child. “The bed is great, I would love to have one like it at home but to have it on the boat is terrific” Mr & Mrs McB, from Scotland
All in all feedback has been positive, even for those who don’t need a special bed have been impressed by us providing such a facility. “adding such a very special facility to a canal boat makes it all the more accessible for families who have special care needs, it’s terrific”. Name unknown, potential future customer looking at facilities we have to offer
A resounding success so far I would say.”
The Kensington Foundation may be contacted using the details below:
Tel: 01253 761334
Tim Murphy
The Kensington Foundation
The Lodge
216 Whitegate Drive
Blackpool,
Lancashire FY3 9JL
Registered Charity No. 1044235
